Maintenance Requests

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To make a maintenance request, follow these steps:
  1. Access Request Form: Log in to your account and navigate to the maintenance request section from your dashboard.

2. You will be able to see an overview of all the maintenance requests. To add a new request click on “Add A new Maintenance Request”

3. Fill in the following to make a request

  • Select Your Property: Choose the property where the issue is occurring.
  • Category of Problem: Select the category of the problem from the provided options, in this case, “Plumbing.”
  • Where is the Problem: Specify the location of the problem within the property, for example, “Bedroom.”
  • Describe the Problem: Provide a detailed description of the issue to help the maintenance team understand the problem accurately.
  • Consent for Contractor Entry: Indicate whether you consent to the contractor entering the property if you are not available. Select “false” if you do not consent.
  • Applicability to Entire Property: Specify whether the problem applies to the entire property. Select “false” if it only affects a specific area.
  • Attachment: If applicable, attach any relevant files or images that may help in assessing the issue.
  • Submit: Once all information is provided, click on the “Submit” button to send the maintenance request.

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