What can we help you with?
Update or Edit Maintenance Request feature allows you to efficiently manage maintenance issues by modifying or adjusting existing requests.
- From your Dashboard, click the left sidebar or use the Quick Buttons, then select Maintenance Request.

- In the list of maintenance requests, click the three dots (⋮) next to the request you want to edit. Select Edit from the dropdown menu.

- Make the necessary changes, then click Update to save.

When editing a maintenance request, you can modify the following details:
- Select Property: Choose the property address
- Enter Guest Information: Provide a guest name
- Specify Category of Problem: Choose the category of the problem. For example “Lights”
- Identify Problem Location: Indicate where the problem is. For example “kitchen.”
- Set Priority: Ensure to select an appropriate priority level (urgent, high, normal, low, and none)
- Upload Files (if applicable): If there are any relevant files or photos related to the issue, upload them.
- Describe the Problem: Clearly describe the issue.
- Specify Problem Coverage: Confirm whether the problem applies to the entire property or not.
- Submit Request: Once all the necessary information is entered, submit the maintenance request for review and resolution.