Update or Edit maintenance requests

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Update or Edit Maintenance Request enables you to efficiently manage your maintenance requests by allowing you to modify or adjust them as needed.

Here’s how you can Update or Edit maintenance requests in simple steps:

  1. Click on the left sidebar in the dashboard
  2. And then click on “Maintenance Request”

  3. Click the 3 dots of the specific property you want to update or edit.
  4. And, then select Edit
  5. Make the necessary changes and select update.

    • Select Property: Choose the property address
    • Enter Guest Information: Provide a guest name
    • Specify Category of Problem: Choose the category of the problem. For example “Lights”
    • Identify Problem Location: Indicate where the problem is. For example “kitchen.”
    • Set Priority: Ensure to select an appropriate priority level (urgent, high, normal, low, and none)
    • Upload Files (if applicable): If there are any relevant files or photos related to the issue, upload them.
    • Describe the Problem: Clearly describe the issue.
    • Specify Problem Coverage: Confirm whether the problem applies to the entire property or not.
    • Submit Request: Once all the necessary information is entered, submit the maintenance request for review and resolution.

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