For renters

Maintenance Requests feature allows renters to report issues, track pending repairs, and communicate with the maintenance team. 

• Log in to your account and go to the Maintenance Request section from your dashboard.
  Here, you will see an overview of all your existing requests.

• Click Add a New Maintenance Request to begin.

• Fill in the following to make a request: 

• Select Your Property: Choose the property where the issue is occurring.
• Category of Problem: Select the category of the problem from the provided options, in this case, “Plumbing.”
• Where is the Problem: Specify the location of the problem within the property, for example, “Bedroom.”
• Describe the Problem: Provide a detailed description of the issue to help the maintenance team understand the problem accurately.
• Consent for Contractor Entry: Indicate whether you consent to the contractor entering the property if you are not available. Select “false” if you do not consent.
• Applicability to Entire Property: Specify whether the problem applies to the entire property. Select “false” if it only affects a specific area.
• Attachment: If applicable, attach any relevant files or images that may help in assessing the issue.
• Submit: Once all information is provided, click on the “Submit” button to send the maintenance request.