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Update or Edit Maintenance Request feature allows you to efficiently manage maintenance issues by modifying or adjusting existing requests. 

  • From your Dashboard, click the left sidebar or use the Quick Buttons, then select Maintenance Request.
  • In the list of maintenance requests, click the three dots (⋮) next to the request you want to edit. Select Edit from the dropdown menu.
  • Make the necessary changes, then click Update to save.

When editing a maintenance request, you can modify the following details:

  1. Select Property: Choose the property address
  2. Enter Guest Information: Provide a guest name
  3. Specify Category of Problem: Choose the category of the problem. For example “Lights”
  4. Identify Problem Location: Indicate where the problem is. For example “kitchen.”
  5. Set Priority: Ensure to select an appropriate priority level (urgent, high, normal, low, and none)
  6. Upload Files (if applicable): If there are any relevant files or photos related to the issue, upload them.
  7. Describe the Problem: Clearly describe the issue.
  8. Specify Problem Coverage: Confirm whether the problem applies to the entire property or not.
  9. Submit Request: Once all the necessary information is entered, submit the maintenance request for review and resolution.

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