With the Create Maintenance Request feature, reporting problems with your property becomes effortless. Simply select the issue category, specify the location, and provide a description of the problem.
Here’s how it works in simple steps:
- In the Dashboard click on “Quick buttons ”
- And then click on “Create Maintenance Request”
- Start by selecting the “Add Maintenance Request” option.
- Fill out the following:-
- Property Address: Specify the address of the property where the issue is occurring.
- Renter Name: Provide your name or the name of the renter experiencing the problem.
- Category of Problem: Choose the appropriate category that best describes the issue.
- Location of Problem: Indicate the specific area, such as “bedroom,” where the problem is located.
- Set Priority: Urgent, High, Normal, Low and none
- Upload Files: Optionally, attach any relevant files or photos related to the problem.
- Describe the Problem: Clearly describe the issue, providing as much detail as possible.
- Entire Property Affected: Specify whether the issue applies to the entire property.
- Click on “Submit” to send the maintenance request for review and action.
