Application Process

Are listings on Haletale rented out as an entire house or shared accommodation?
The listings on Haletale are private or shared co-living units that promote the idea of co-living environments.

What is Co-living?
Co-living is a real estate term for offering affordable housing in homes shared by five or more adult roommates. Co-living housing often entails flexible leasing terms, as well as perks such as cleaning services, professionally furnished common areas, and turnkey amenities and utilities. But outside of this trending housing model, co-living is a broader term that can refer to anything from intentional communities to simply living with roommates.

Rules to apply?
Every applicant should be open to a co-living environment.

 Tell me more about the lease agreement
The service agreement is flexible, for bookings above 3 months, first and last month payments are required prior to move-in day. Additionally, any stay under 3 months the full payment is needed upfront.

 How can I add my roommate’s name to the agreement?
To add a roommate to the agreement, the roommate must create their own account and apply for the same room. Then the system will show you as a resident and your roommate will have to agree to terms and conditions to appear on the list.
Please note, no additional payments are needed to add a roommate to the agreement.

 Where can I find the agreement?
The agreement will be displayed on your dashboard and will be emailed to you after the booking is completed.

 What information do I need to apply?
The two mandatory pieces of information required to apply for a Haletale home are proof of income and valid government-issued ID. In addition, other customized IDs may be required depending on your account type.

 Do I need a co-signer or guarantor to apply?
A co-signer or guarantor is encouraged to strengthen the applications for low-income or no-income individuals.

 I applied. When will I hear back?
Once the application has been completed and submitted, Haletale will respond back within 1-2 business days.

 How do I find out if my application is accepted?
Haletale responds to applications by email, and application updates can be seen on the dashboard.

Could I apply for multiple places at once?
Yes, more than one application can be submitted to different properties. Each application will be reviewed based on when it was received, and approval will be given to one home at a time.

Is there a verification process for tenant applications, such as ID verification?

By using Persona, users agree to the use of their biometric information for identity verification, fraud prevention, and platform improvement. They also consent to Persona’s Privacy Policy, which includes the storage of data for up to three years.

Can automated rent collection be set up through EFT or Interact payments?

Yes, automated rent collection through methods like EFT or Interact payments, providing convenience for both property managers and tenants.

How does the rent payout calculator work?

It is designed to simplify rent calculations based on different business models (commission-based or fixed rent). It helps track and provide a breakdown of payments sent to homeowners.

Does the platform support lease renewals and rent increase notifications?

Yes, the platform supports lease renewals with customizable notification periods, and there is a tool for rent increases with options for reminders and notice periods.

Can the platform handle legal notices and signatures for document delivery?

Legal notices can be sent as email attachments, using the signature tool for documents.

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