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Archives: FAQ

How can I configure invoices to show only the business name instead of my personal name?

To ensure that only your business name appears on invoices, excluding any personal names,...
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How do I sign a document?

To electronically sign a document in the property management system, locate the ‘Documents’ section...
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How can I make changes to multiple invoices at once?

To make changes to multiple invoices simultaneously, simply select the checkboxes next to the...
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How do I to add a review to a property?

To add a review begin by accessing the Dashboard and locate the left sidebar....
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Can users other than admins add reviews to properties?

No, currently only admins have the ability to add reviews to properties. Homeowners or...
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How to Create a Document Template?

Create document templates in the property management system by accessing ‘Documents’, choosing ‘Create New...
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How do I browse and filter listings based on budget, room type, house type, and move-in date?

To view all available listings, follow these steps: Navigate to the “Listings” section in...
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How do I add new amenities to a particular property?

To add new amenities to a particular property, follow these steps: Go to the...
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Is there a feature to book a property now and pay later?

Yes, there is a feature that allows you to book a property now and...
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How do I share a listing?

To share a listing on Haletale, follow these steps: Access your Haletale account dashboard....
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How do I preview listing?

To preview your listing, follow these steps: Access your dashboard. Navigate to the “Properties”...
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How do I share viewing schedual for a property?

To share a viewing schedule for your property, you can follow these: Access your...
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How do I list my property again?

To list your property again, follow these simple steps: Navigate to the left sidebar...
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How do I add a new property?

To add a new property, navigate to the Quick Buttons and click on “Add...
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How can I schedule a appointment for a property I like?

If you’ve found a rental property that catches your eye and you’re eager to...
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How do I customize a listing page?

To customize the action buttons on your listing page, follow these steps: Access the...
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How can I disapprove a property ?

To disapprove properties begin by accessing the Dashboard and locate the left sidebar. Within...
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How to approve a property?

To approve properties begin by accessing the Dashboard and locate the left sidebar. Within...
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How do I mark a property as verified?

Marking a property as verified is an admin feature and here’s how you can...
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How can I mark a property as available?

Here’s how you can mark your property as available for booking: Go to the...
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How do I edit a property?

Here’s a step-by-step guide to editing property details: Go to the Dashboard and locate...
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What’s the process for assigning a listing owner to a property?

Here’s a step-by-step guide to assigning a listing owner to a property: Go to...
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How can I assign a homeowner to a property?

Follow these steps to assign a homeowner to a specific property: Access the Dashboard...
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How to add move-out Information?

Follow these steps to add move-out information for a renter: Navigate to the Dashboard...
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How can I show my property on the marketplace?

You can hide your property from the marketplace by following these steps: While Adding...
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How do I mark a property as booked?

To mark a property as booked, begin with the Dashboard and click on “All...
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How do I set a property as a favorite?

To set a property as a favorite in Haletale, begin by navigating to the...
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How to mark some rooms as booked?

To mark a specific room as booked for a property, begin by navigating to...
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How do I view all the renters that are moving in soon?

To view all the renters who are moving in soon, you can look at...
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How do I view all the renters that are moving out soon?

To view all the renters who are moving out soon, you can look at...
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How do I generate invoice for a particular renter?

To generate an invoice for a renter, start by accessing the Dashboard and clicking...
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Where can I set auto-approval for month-to-month extensions?

To enable auto-approval for extension requests for a specific renter, navigate to the Dashboard...
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How can I update move-out details for a property?

To update move-out information, start by accessing the Dashboard and clicking on the left...
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How can I add a co-applicant?

To add a co-applicant, begin by accessing the Dashboard and navigating to the left...
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How do I request additional information from a renter?

To request additional information from a renter, start by accessing the Dashboard and navigating...
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How to view a renter application?

To view a renter application, start by accessing the Dashboard and navigating to the...
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How can I update the lease type?

To update the lease type, begin by accessing the Dashboard and navigating to the...
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How can I update the rent?

To update rent for a specific renter, begin by accessing the Dashboard and clicking...
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How do I update request type for a renter?

To update the request type start by navigating to your Dashboard. From there, use...
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How can I apply discounts to rental fees?

To apply a discount to the rent, start by navigating the dashboard’s sidebar and...
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How do I generate an agreement for a particular renter alone?

To generate an agreement tailored for a specific renter, start by navigating the dashboard’s...
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How do I Increase rent?

To increase the rent for a property, access your Dashboard and navigate through the...
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How can I disapprove a renter?

To disapprove a renter, begin by navigating to your Dashboard and clicking on the...
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How do I approve a renter?

To approve a renter, begin in the Dashboard Overview by accessing “Guest Applications” from...
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How do I move a renter from one room to another?

To move a tenant to a different room, begin by accessing your Dashboard. From...
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How can I invite multiple guests to my contacts?

To invite multiple guests within your system, start by going to the “Contacts” section...
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How do I invite an individual guest to my contacts?

To invite a guest within your system, start by going to the “Contacts” section...
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How do I view a profile in my contacts?

To view the profile of an existing contact in your system, begin by navigating...
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How can I delete a contact?

To delete a contact from your system, begin by navigating to the “Contacts” section...
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What steps should I follow to edit a contact?

To edit the details of an existing contact in your system, start by accessing...
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