FAQ
Frequently Asked Questions
We offer scalable pricing and infrastructure to support growth seamlessly.
We support portfolios ranging from 50 to 2,000+ units.
Yes, 10 live training sessions are included, with more available upon request.
Yes, we offer full bi-directional QuickBooks integration.
Go to Accounting → Invoices, locate your invoice, click the ⋮ (three-dots) menu, and select View Invoice.It’s view-only to prevent accidental changes, but you can enter edit mode with one click.
Yes, our platform supports API-based customizations.
No, the trial version will be a non customizable platform access for you to get the look and feel of the platform.
Our onboarding includes setup, training, and implementation support.
Once you're logged into your Haletale dashboard, head over to the Accounting tab on the left-side menu. You can see the invoice and the receipts tab. This section includes a complete overview of your Invoices and Receipts.
From here, you can find the top-right corner of the screen. You’ll see a Download as CSV button right next to the red Delete button and the blue Create A New button. Select one or all files and click Download as CSV to instantly generate a spreadsheet of all the invoices listed on your current view.
Yes. Click the ⋮ menu at the top-right of the View Invoice page and select Edit to make changes instantly.You can also record the payment by clicking on the "Record payment".Once you record a payment, the outstanding balance updates in real-time.
 
								 
															 
															 
															 
															 
															 
															